Privacy Policy

1. Introduction

We value your privacy and are committed to safeguarding your personal information.

2. Information We Collect

When you submit a support ticket, we collect details such as your name, email, phone number, and the issue description.

3. How We Use Your Information

Your information is used to respond to your inquiries and resolve any issues raised through the ticket portal.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.

5. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access.

6. Sharing Your Information

We do not share your personal data with third parties unless required by law or to facilitate our operations (e.g., with service providers).

7. Cookies and Tracking

We use cookies to improve your experience on the portal. Please refer to our Cookie Policy for more details.

8. Your Rights

You have the right to access, correct, or delete your personal information at any time by contacting us.

9. Third-Party Links

Our portal may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our portal is not intended for users under 13 years old, and we do not knowingly collect personal information from them.

11. Opting Out

You can opt out of receiving marketing communications by unsubscribing or adjusting your communication preferences.

12. Data Transfers

If we transfer your data to third-party service providers, we ensure appropriate safeguards are in place to protect your privacy.

13. Updates to Privacy Policy

We may update our Privacy Policy from time to time. The updated version will be posted on our website.

14. Contact Information

For questions about our Privacy Policy or to exercise your privacy rights, please contact us at [contact info].

15. Legal Compliance

We comply with applicable data protection laws and regulations, including GDPR (if applicable).